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Interview with Management: Attracting Attendees, Boosting Income

IP video is increasingly being incorporated in casinos and resorts, as highlighted by Steven Forrest, VITEC's hospitality relationship director.

Interview Insights: Stimulating Attendees, Boosting Income Streams
Interview Insights: Stimulating Attendees, Boosting Income Streams

Interview with Management: Attracting Attendees, Boosting Income

In the dynamic world of casinos and hotels, staying ahead of the curve is essential. One technology that's making a significant impact is IP video technology. This innovative solution is revolutionising the way properties manage and display visual content, offering scalability, flexibility, and centralised control.

IP video systems provide a consistent brand message throughout the guest journey, from the lobby to the gaming floor and into the guest rooms. This unified visual experience ensures a seamless transition for guests, enhancing their overall experience.

The ability to immediately broadcast evacuation instructions in emergencies is a vital feature of IP video systems. In a crisis, properties can override all content instantly, providing critical instructions across screens, thereby ensuring the safety of guests and staff.

IP technology is inherently scalable, meaning it can grow with the property. Whether expanding the number of displays, adding new content channels, or integrating emerging technologies like AI for even more personalised guest experiences, IP video technology can adapt to the needs of the property.

Proper planning and collaboration between IT and marketing teams are crucial to unlocking the full potential of IP video technology. By working together, properties can create dynamic, engaging visuals that captivate guests and enhance their stay.

Properties can sell advertising space to local businesses or attractions using IP video networks as a new income stream. Advertising through IP video systems turns video content into a dynamic marketing tool, allowing casinos to monetise screen space while providing valuable information to guests.

IP video systems can integrate multiple video displays, including in-room entertainment and digital signage, under a single management platform. This integration simplifies management and allows properties to manage and control content across multiple areas seamlessly.

Transitioning from legacy analog systems to IP video technology involves evaluating existing infrastructure, particularly network bandwidth and IT integration. However, the benefits far outweigh the challenges, as IP video technology offers unprecedented flexibility and customisation for casinos and resorts.

IP video technology enables dynamic updates of content and adaptation to the needs of both guests and operations. This flexibility allows properties to tailor experiences for different types of guests, encouraging them to spend more time and money on site.

Moreover, IP video technology is a powerful tool for driving revenue by integrating promotional content and encouraging guests to explore on-site amenities. By partnering with local businesses, attractions, or luxury boutiques within the casino, properties can open up new revenue streams through targeted advertising.

In summary, IP video technology helps casinos and hotels increase revenue, enhance safety, and unify display environments by offering scalable, flexible, and centralised video distribution and management systems. With features like real-time video and data sharing, superior surveillance, and unified visual experiences, this technology is transforming the hospitality industry.

  1. In the business sector of casinos and hotels, staying ahead of the curve is critical, and one technology making a significant impact is digital signage through IP video technology.
  2. This innovative solution offers scalability, flexibility, and centralised control, revolutionising the way properties manage and display visual content across profiles, from the lobby to the gaming floor and guest rooms.
  3. By integrating emerging technologies like AI, IP video technology can provide even more personalised experiences for guests, enhancing their lifestyle and home-and-garden environments.
  4. In emergencies, IP video systems offer a vital feature by instantly broadcasting evacuation instructions, ensuring the safety of guests and staff.
  5. Properties can monetise screen space by selling advertising to local businesses or attractions, turning visual content into a dynamic marketing tool for personal-finance and industry-specific advertising.
  6. Proper planning and collaboration between IT and marketing teams are essential to unlock the full potential of IP video technology, creating engaging visuals that captivate guests and boost their overall experience.
  7. IP video technology can simplify management by integrating multiple video displays, including events like in-room entertainment, across the data-and-cloud-computing platform under a single management system, promoting sustainable living and technological advancement within the industry.

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