Streamlined public service access for everyday citizens
The Citizen's Offices in Augsburg offer a range of services to residents, with both in-person and online options available. Here's a breakdown of what you can expect.
In-Person Services
You can visit one of the five Citizen's Offices in Augsburg to register, change, or deregister your residence, as well as to make, change, or deregister motor vehicle registrations. Additionally, you can obtain various documents such as ID cards, passports, Melderegister extracts, residence certificates, and resident parking permits.
For those who need to certify documents, this service is also available at the Citizen's Offices. It's worth noting that due to staff shortages, the offices are currently only partially reachable by phone.
Online Services
Many services offered by the Citizen's Offices can already be accessed online. These include booking appointments (for example, for ID cards, passports, or registration), online applications or renewal of identity documents and passports, address registration and deregistration, requesting various certificates, applying for parking permits or resident permits, and paying administrative fees online.
A list and detailed information about these online services can be found on the Online Services page of the official Augsburg city or Citizen’s Office website.
New Initiatives
Citizens can also register for a citizens' initiative in the Citizen's Offices. As of January 1, 2024, no new children's passports will be issued in Augsburg.
Additional Online Services
While the search data did not specifically confirm which services Augsburg provides online, typical additional online services for Citizen's Offices in Bavaria or Germany generally may include additional online appointments released daily from 08:00, and the ability for German citizens to apply for a passport or ID card (for children under 6 years old) in Augsburg.
For the most accurate and up-to-date information about the specific services and procedures available online for the Citizen’s Offices in Augsburg, it's best to visit the official Augsburg city or Citizen’s Office website directly.
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