The recently acquired dwelling in the "Star" complex was somewhat unsatisfactory
Defects Reported in Newly Constructed Apartments in Yakutsk's Zvezdy Microdistrict
Residents in the Zvezdy microdistrict in Yakutsk have raised concerns about various defects in their newly constructed apartments. These issues range from structural problems, such as crooked walls and floors, to plumbing, heating, and flooring defects.
In response to these concerns, the Republican Mortgage Agency (RMA) in Yakutia, which oversees warranty obligations for new housing projects, has outlined a warranty and resolution process for residents.
Warranty and Resolution Process
- Identification of Defect: Residents who discover defects in their apartments should document the issues thoroughly with photos and written descriptions.
- Official Claim Submission: Homeowners submit a formal claim to the developer and/or the RMA representing the state or mortgage agency involved. This can be done via their customer service or warranty service channels.
- Inspection: The developer or a specially assigned commission from RMA inspects the reported defects to assess their nature, severity, and possible causes.
- Decision on Warranty Coverage: Based on the inspection and the warranty terms (generally covering 1 to 5 years depending on the type of defect), it is decided whether the defect qualifies for free repair under warranty.
- Scheduling Repairs: If covered, the developer or warranty service schedules and executes repairs to fix the problems at no cost to the homeowner.
- Follow-Up: After repairs, residents verify that issues have been resolved satisfactorily. If not, additional requests for corrections can be made.
Notes - Warranty periods and specific processes can vary depending on agreements and local laws. - The RMA often facilitates communication between buyers and developers to ensure timely resolution. - If developers delay or refuse repairs, residents can escalate issues to municipal housing authorities or courts for enforcement of warranty rights.
For residents in the Zvezdy microdistrict experiencing defects, it is recommended to contact the Republican Mortgage Agency directly or the developer responsible for their building to receive guidance on the current warranty claim procedures.
Recently, a video showing the condition of an apartment on Yuri Shafera Street in the Zvezdy microdistrict was shared online. Liya Shaynurova, the general director of "RIA," reported that residents from the 17th quarter, Arctic regions, and quarters 1, 2, and 4 of Yakutsk are being resettled in the "Zvezdy" microdistrict as part of the federal program. However, Liya Shaynurova did not mention the video showing the condition of the apartment on Yuri Shafera Street in her official comment.
Residents in the 17th quarter WhatsApp group have expressed their concerns about the apartment's condition, but the opinions of the residents about the significance of the defects were not mentioned in the official comment from "RIA." The video of the apartment's condition can still be found on YAKUTIA.INFO.
The contractor still has obligations to complete work within the five-year warranty period, as stated earlier. It's crucial for residents to report any defects promptly to initiate the warranty claim process and ensure that the issues are addressed in a timely manner. To report defects, residents should prepare a statement with attached photos and videos, send it to [email protected] with their data and the apartment address.
- To address the numerous defects discovered in their apartments, residents in Yakutsk's Zvezdy microdistrict are advised to document any issues with photos and written descriptions, and then submit a formal claim to the developer or the Republican Mortgage Agency.
- For homeowners seeking to remedy plumbing, heating, flooring, or other defects, they should initiate the warranty claim process by sending a detailed statement with attached photos and videos, and contact the Republican Mortgage Agency or the developer responsible for their building.
