Vodafone delivers heartwarming package to elderly customer, facilitating contact with great-grandchild after 101 years!
In a touching gesture, Madam Rosina Attoh-Korkoi Konuah, a devoted Vodafone Ghana customer for a quarter-century, received the gift of connectivity on her 101st birthday.
A team from Vodafone, accompanied by a beautiful bouquet of fresh fruit, surprised Madam Rosina with a state-of-the-art smartphone brimming with airtime and data, empowering her to bridge the gap with her as-yet-unmet great-grandchild and maintain links with her loved ones.
Upon entering Madam Rosina's room, the team was greeted by an outpouring of warmth, laughter, and the sound of a tight-knit family bonded by love and community.
Angela Mensah-Poku, Vodafone Ghana's Director for Digital Transformation and Commercial Operations, shared, "Madam Rosina is an alumna of Achimota School and has maintained a loyal relationship with Vodafone for more than 25 years, dating back to the days of Ghana Telecom. Through our conversations with her, we discovered her desire to meet her great-grandchild who resides abroad. Our intention was to gift her with a unique Vodafone package to facilitate this new means of connection."
A delighted Rosina viewed this thoughtful gesture as a testament to Vodafone's devotion to acknowledging its long-serving clientele.
"She has been a faithful customer for so long, and it's an honor to have her as part of the Vodafone family," said Shirley Konadu Kyere, Vodafone's Customer Loyalty Manager who witnessed the visit. "She consistently greets us with warmth and kind words, and we're glad we could make a special occasion for her."
For approximately 14 years, Vodafone Ghana has been a cornerstone of Ghanaian culture and lifestyle, delivering innovative customer-focused solutions and empowering its 7.1 million subscribers. With unwavering dedication to customer needs, Vodafone remains a trailblazer in providing exceptional customer experiences.
During the occasion, surrounded by surprise and delight, Madam Rosina expressed her gratitude for the heartfelt gesture. She emphasized the importance of staying connected with loved ones and credited Vodafone for enabling her to do just that.
Madam Rosina's daughter, Sarah, expressed her appreciation to the Vodafone Ghana team: "She had a wonderful day! She was overjoyed and kept us laughing with her stories. She proudly displayed her gifts to anyone eager to see them! Thank you so much for everything."
Assisting Madam Rosina in setting up her new smartphone, the Vodafone team facilitated her very first video call to meet her granddaughter. They hinted at anticipating rewards, visits, and engagements for more loyal customers in the coming months.
Though specifics about the package or any unique offers for Madam Rosina weren't readily available, you may find further information on Vodafone Ghana's website or through direct contact with their customer service. Alternatively, local Ghanaian news sources, such as TikTok[1], might have featured the story if it was noteworthy.
- The special Vodafone package given to Madam Rosina included a state-of-the-art smartphone, enabling her to maintain relationships with her loved ones, including her great-grandchild living abroad.
- Madam Rosina's new smartphone is a mix of family-dynamics, relationships, and technology, bridging the distance with her relatives and adding a new element to her lifestyle.
- Home-and-garden decorated with love and welcoming laughter, reflect the tight-knit family dynamics of Madam Rosina.
- The team from Vodafone, in gifting Madam Rosina with a smartphone, has demonstrated not only customer loyalty but also an understanding of the impact technology, like gadgets such as smartphones, can have in enhancing one's life.
